Flight and Operations Scheduler
White Plains, NY, US, 10604
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
Position Summary
The Flight and Operations Scheduler is responsible for supporting the crew and flight operations department for one client within Jet Aviation Flight Services. The Company has a well-established flight operation conducting global flights with long-range, large cabin, business aircraft. Assigned work hours vary and are dependent upon flight activity. This role is based out of White Plains, NY.
Main Responsibilities
- Collect and disseminates executive travel data throughout the team to facilitate mission planning and execution
- Research and procure lodging, coordinating directly with hotels to confirm VIP status and ensure all other lodging requirements are fulfilled
- Arrange ground transportation, coordinating directly with vendors to schedule cars, confirm details, and ensure all ground transfer requirements are fulfilled
- Arrange ground transportation, coordinating directly with vendors to schedule cars, confirm details, and ensure all ground transfer requirements are fulfilled
- Reconcile and archive trip expenses and cost documentation
- Follow aircraft and trips in real time-- schedulers are on call 24/7
- Archive operations data and trip feedback from all stakeholders
- Assist with passport and visa requirements for key executives
- Assist with data management for the flight operation's reporting requirements
- Support special projects as required
Minimum Requirements
- A minimum 3 years of experience in private aviation and/or executive travel
- Ability to use Microsoft Suite products
- Ability to work a flexible schedule
- Ability to attend meetings and training programs
- A strong focus on customer service, including accessibility after hours
- Thrive in a fast-paced environment and work with alacrity
- Be comfortable working in a dynamic environment-- flexible, positive and productive
- Exhibit highly organized, business acumen, pursuing multiple tasks simultaneously
- Manage confidentiality without exception-- demonstrate good judgement
- Ability to maintain composure during stressful situation
Main Responsibilities Cont.
Desired Characteristics
- Bachelors degree (B.S. or B.A.) from four-year College or University strongly preferred.
- Management experience; accounting experience highly preferred
- Experience working with multiple scheduling platforms
- Excellent communication skills
- Results driven able to execute with high personal accountability
- Strong initiative and self-direction
- Must have an empathetic, collaborative and stimulating communication approach
- Safety focused
- Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
- Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus. Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability
Work Environment
Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Nearest Major Market: New York City