Automation Specialist Associate
West Palm Beach, FL, US, 33409
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
Position Summary
Jet Aviation is seeking a motivated and detail-oriented Junior Automation Specialist to join our IT team in Florida. This role offers an exciting opportunity to support and maintain existing Robotic Process Automation (RPA) solutions using Automation Anywhere, while contributing to the development of new automation initiatives under the guidance of a Senior Automation Specialist. The ideal candidate will act as a Business Analyst, collaborating with process owners to capture requirements, evaluate feasibility, and propose solutions that enhance operational efficiency. This position is ideal for someone with a strong interest in both technology and business processes, who is eager to grow into a Business Analyst role while contributing to automation initiatives in the aviation services domain.
Minimum Requirements
- Bachelor’s degree in Information Technology, Business Administration, Industrial Engineering, or a related field (or equivalent experience).
- Strong interest in both technology and business processes, with a desire to grow into a Business Analyst role.
- Exposure to tools or platforms using a visual “drag-and-drop” or block-based logic interface (e.g., Automation Anywhere, UiPath) is a strong plus.
- Naturally curious and eager to understand how things work, with a solution-oriented mindset.
- Comfortable stepping out of your comfort zone and exploring unfamiliar topics.
- Ability to question assumptions and dig deeper when needed.
Main Responsibilities
- RPA Maintenance and Support:
- Monitor, and maintain, existing RPA solutions to ensure maximum availability and reliability.
- Troubleshoot and resolve issues in collaboration with IT teams and business users.
- Perform regular updates and optimizations to improve automation performance.
- Development of New Automations:
- Assist in designing and developing new RPA solutions using Automation Anywhere.
- Collaborate with the Senior Automation Specialist to implement innovative automation strategies.
- Business Analysis and Collaboration:
- Liaise with process owners to gather, clarify, and document requirements for automation projects.
- Evaluate the feasibility of proposed solutions and recommend improvements.
- Act as a trusted point of contact for business departments, ensuring alignment between technical solutions and business needs
- Continuous Learning and Growth:
- Stay updated on RPA technologies and best practices.
- Learn from senior team members across technical and functional areas to expand your expertise.
Main Responsibilities Cont.
Desired Characteristics
- Strong communication and collaboration skills, with a service-oriented approach.
- Reliable and proactive, with the ability to become a trusted point of contact for users.
- Interest in aerospace and aircraft operations-related services is a plus.
- What we offer:
- An exciting and challenging role in a dynamic environment.
- Opportunities for professional and personal development.
- Mentorship from experienced professionals who will guide and support your growth.
- A collaborative, multi-cultural team that values innovation and excellence.
- Exposure to various departments and a comprehensive understanding of their roles and responsibilities.
- Competitive benefits package, including health, dental & vision insurance, matching 401(k), paid time off, tuition reimbursement, and more.
Physical Demands
Work Environment
At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That’s why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami