Project Manager Maintenance
Vienna, Vienna, AT, 1300
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
Position Summary
Overall job purpose is the responsibility ot the work coordination between Jet Aviation and customers.
Main Responsibilities
- Take care of all scheduled and unscheduled maintenance customer relation. Coordinate all AOG’s events
- Prepare, check or coordinate all maintenance projects:
- Prepare or coordinate all projects preparation (including procedures to be printed and parts to be provided).
- Evaluate risks in advance and take actions accordingly toward customer.
- Handover the aircraft with customer at the entry
- Provide accurate and regular technical / financial updates to customers:
- Give regular technical updates items per items
- Quote maintenance the most accurately possible. Determine who has to pay items per items
- Take care of downpayments requests to customer and follow payments
- Identify project’s risks and implement mitigation measures (risk assessment).
- Check work reports and CRS
- Do projects clean up after maintenance for unused parts.
- Coordinates customer Visit and Hospitality activities on site for the assigned projects
- Support production supervisors and leaders during the maintenance event:
- Contact OEM’s for engineering requests and technical support
- Print computerized maintenance system cards.
- Technical support
- As required coordination with subcontractors.
- Review and revise the maintenance schedule as required
- Support billing department for invoice / warranty claim
- Take care of customer disputes.
Minimum Requirements
- Minimum college grade is required
- Several years’ experience in technical administration
- Willingness to adapt and react to quickly changing operational environment
- Strong technical knowledge in aviation (knowledge of Gulfstream, Bombardier is an advantage)
- Capacity to adapt to a challenging and fast-moving environment, with changing priorities and a heavy workload.
- At least 3 years experience in a similar position.
- Excellent interpersonal and communication skills.
- Ability to work on several projects simultaneously and to set priorities / taking initiatives when needed.
- Excellent team spirit with ability to work independently.
- Computer literate (MS Office, SAP, CMP, CAMP an advantage).
- Fluent in English-3 is a must (German is an asset).
- Driving License
- Clean Criminal record for security clearance
- EU citizenship or valid EU work permit
Desired Characteristics
- Personal drive and self-motivation.
- Highly flexible.
- Ability to work in a team.
- Ability to work and stay calm under pressure.
- Computer skills on MS Office.
- Good organizational and communication skills
Work Environment
We remunerate your performance with a yearly gross salary of € 45.000. Willingness for overpayment in accordance with your previous work experience and qualifications.
Jet Aviation also offers a performance based bonus payment, free parking and various discounts to employees.
If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.