Aircraft Maintenance Planner

Position Summary

As the Aircraft Maintenance Planner at Jet Aviation, you will be supporting the PM in planning, scheduling as well as monitoring the aircraft projects and documentation process under the guidance of the Aircraft Maintenance Planner (Team Lead), in accordance with the applicable Jet Aviation procedures, Aviation Regulations and customer requirements. As an Aircraft Maintenance Planner, you will be required to liaise with various departments such as PMO, MRO, SCM, Toolstore, Billing & Quotation on assigned project on related aspects such as:  

― Supporting project starting and implementation  
― Support product delivery including paperwork 
― Daily operation on assigned project  
― Closing project

Main Responsibilities

• Review the initial work scope with the Quotation team and take over ownership of the project preparation when quotation is signed.
• Responsible for work packages preparation and plans schedule for the maintenance execution including transferring customer PO/Signed Quote into a work order, prepares work cards, technical data (including customer specific data) and assigns resource (manhours/scheduling) for the work scope.
• Manage, monitor and liaison with sub-contractor and vendor availability and organization. (if required)
• Manage, monitor, and liaise with SCM on parts, spares and RMU kit scheduling.
• Check availability and serviceability of all tooling and equipment in conjunction with SCM / Tool store for the defined work scope. (if required)
• Support Presentation and confirm project work scope with the customer during the input meeting with PM
• Create initial GANTT chart for project with MRO and Project Manager
• Identify project critical path and constraints, and communicates with MRO team accordingly
• Identify manpower requirement to perform project work scope within quoted downtime and communicate with MRO supervisors and managers
• During project execution, organize meeting with MRO and PM to identify new constraints, update GANTT chart, review impact on RTS and help in decision making to provide solution to the constraint.
• Manage and monitor project plans meet requirements
• Raise defects and scope increases to the customer via Additional Work Requests (AWR) thru SAP
• Verification of parts pricing from SCM or supplier websites if required
• Track critical parts with the help of SCM
• Open work orders in SAP as required
• Monitor project: general progress, planed hours vs budgeted hours, update to PM on regular basis
• Ensure that all additional work is quoted in a timely manner and that customers receive regular updates through daily coordination with PM
• Work closely together with the billing department releasing initial down payment, invoices and credit notes (if necessary) as per contract agreement
• Coordinate all required paperwork and documentation for the release to service of the AC (Job cards, work report, logbook, etc.)
• Liaise and provide digital / hardcopy work packages with customer directly
• Scan and archive work package upon completion of project
• Assist to manage customer disputes and escalate to the appropriate level if required
• Embrace continuous improvement attitude and actively contribute to Project process improvements
• Works autonomously

Minimum Requirements

• Bachelor’s degree in a functional area or relevant work experience in aviation
• Minimum 3 years of relevant work experience in aviation
• Technical knowledge in aviation
• Capacity to adapt to a challenging and fast-moving environment, with changing priorities and a dynamic workload
• Ability to work under pressure and deal with tight deadlines
• Ability to work on several MTX projects simultaneously and to set priorities / taking initiatives
• Results driven - able to execute with high personal accountability and without supervision
• Excellent interpersonal and communication skills
• Fluent in English
• Computer literate (MS Office, SAP, CMP, CAMP an advantage)
• High customer service orientation
• Good business and financial acumen
• Strong influencing skills, open mindset
• Project Management Professional (PMP)® certificate or equivalent (f.e. Prince2, etc...) is strongly recommended

Desired Characteristics

― Customer service and safety focused  
― Excellent communications, customer service and people skills  
― Results driven – able to execute with high personal accountability  
― Strong initiative and self-direction 
― Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment

The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.