Charter Flight Scheduler

Position Summary

The Charter Flight Scheduler position is committed to proactively develop and maintaining a client base for the purpose of expanding overall charter sales activities. They provide clients with accurate and timely information while multi-tasking in a team environment with minimum supervision.

The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position, will be as follows: $26.44 - $33.65 hourly, equivalent to $55,000 - $70,000 annually.

Candidates will be prioritized by their proximity to these Jet Aviation hub locations. Please list the location that interests you, in your application:

— Teterboro, NJ
— Bedford, MA
— Chicago, IL
— Scottsdale, AZ
— West Palm Beach, FL
— Bozeman, MT

Minimum Requirements

• At least 2 years of experience using MS Office, including but not limited to WORD, EXCEL, POWERPOINT, and OUTLOOK
• A minimum of 2 years of hands on experience in the aviation industry, preferably in a scheduling or operations role.
• Proficiency in either charter scheduling or FBO (Fixed Base Operation) scheduling, depending on previous role within organization
• Must demonstrate determination and resilience in handling challenging situations and unexpected changes that can occur in the fast-paced aviation industry.
• The ability to persevere and find solution under presume is a crucial attribute for success in this role
• Must possess strong multitasking skills to handle various tasks simultaneously
• May be required to be over age 18 and a valid driver’s license with a clean driving record
• Minimum of high school or trade school diploma

Main Responsibilities

• Supports sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training, and financing
• Responsibilities are within the Sales Support and Administration function as a generalist or in a combination of disciplines
• Answers inbound customer calls regarding product and service information, and identifies upselling opportunities from such calls
• Accepts orders, closes sales, maintains customer records, and completes required documentation
• Identifies and qualifies prospective customers, and records sales prospecting activity in computer-based tracking systems
• Coordinate and manage scheduling of owner and charter flights 
• May have an assigned product line that may overlap other sales teams' territories
• May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity
• Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Desired Characteristics

• Avianis and/or SAP knowledge preferred.
• Possess an empathetic, collaborative, and stimulating communication approach
• Externally focused with a strong market perspective
• Results driven; able to execute with high personal accountability
• Strong initiative and self-direction
• Ability to lead and work with others to achieve desired results
• Ability to manage multiple projects and departments simultaneously
• Excellent persuasion and negotiation skills
• Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
• Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
• Demonstration and commitment to Jet Aviation values (THAT)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.