CAD / PLM Specialist - Madrid

Position Summary

The CAD/PLM specialist is responsible to provide technical and process related support to internal customers in respect of all Engineering IT applications with focus on PLM/CAD and the integrations with CAM/CAE.

Main Responsabilities

• Provide first and second level support and coordinate third level support activities with internal partners and software vendors.
• Gather business requirements, document those and provide solution proposals.
• Research for available solutions in response to business requirements and evaluate new software.
• Implement agreed solutions (configuration, customization development) in the context of changes and projects and according to the established processes and tools.
• Create test plans, execute tests.
• Document solutions, perform key user training.
• Lead working groups/little project teams.
• Manage plans and status reports for operative projects (like software upgrades)
• Maintain and extend the existing security / access management framework, manage users and their access rights.
• Perform (client) test installations and prepare installation packages for new software and patches/upgrades.
• Monitor license usage and timely inform about potential shortages.
• Represent Jet Aviation as one company internally and externally within industry groups, regulatory bodies and the General Dynamics network.

Minimum Requirements

• Bachelor’s degree in a related field (IT, Engineering) from an accredited university.
• Work experience with ideally at least two of the following applications: Teamcenter, NX, AutoCAD or willingness and interest to learn the missing ones.
• Excellent problem-solving skills and service orientation.
• Very strong communication skills and experience communicating to diverse internal and external stakeholders.
• Strong customer focus.

Desired Characteristics

• Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency).