Line & Ramp Services Agent


Geneva, CH

Flexible Work Arrangement:  Onsite
Job Category:  Fixed Base Operations (FBO)
Career Level:  Professional
Requisition Id:  2338

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.                                                                                                                                                                                                                                                                                                                                                                                                                                                      

Position Summary

This position is responsible for serving the customer’s needs and the requirements of their aircraft in accordance with Jet Aviation policy and procedures by performing the duties listed below.

Main Responsibilities

—    Responsible for refueling and defueling all types of aircrafts on a daily basis, demonstrating knowledge of specific fueling requirements 
—    Provide towing and disconnecting services for all types of aircraft 
—    Execute hand signals in order to guide aircrafts during arrivals and departures 
—    Provide service to aircrafts using ground support equipment, e.g. use of GPU for aircraft engine starts and ground power, use of lavatory cart and emptying procedures, etc. 
—    Communicate with employees and/or crew using radios in order to provide excellent customer service 
—    Assist in providing aircraft with ice, coffee, catering and other necessary services 
—    Provide transportation for customers and pilots to and from aircraft, hotels, restaurants and other parts of the airport with courtesy van or bus 
—    Assist with aircraft and hangar cleaning, as needed 
—    Assist with general grounds keeping (grass cutting, weeding, picking up paper and trash, general housekeeping, etc.)

Minimum Requirements

—    Knowledge of refueling procedures of general aviation aircraft and corporate aircraft 
—    Knowledge of towing procedures and techniques
—    High School Diploma/GED 
—    Valid manual gears Driver’s License mandatory
—    Ability to read and communicate in English 
—    Ability to work flexible schedules and in various weather conditions

Desired Characteristics

—    Two years of related experience as a line service technician and/or training; or equivalent combination of education and experience strongly preferred 
—    Safety focused 
—    Excellent communications and people skills 
—    Results driven – able to execute with high personal accountability 
—    Strong initiative and self-direction
—    Performs duties in the supervisor’s absence
—    Have a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
—    Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Work Environment

This contract is an auxiliary contract, paid hourly. 

If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.