Supervisor Supply Chain Management

Position Summary

The SCM Supervisor (Logistics Specialist) is responsible for providing logistics support for all Jet Aviation Airservices product lines. The role ensures effective inventory management, storage, and distribution of parts and materials, in compliance with company policies, customer requirements, and Civil Aviation regulations. The Logistics Specialist reports directly to the Contract Manager / CAMO

Minimum Requirements and Desired Characteristics

• Customer service skills.
• Effective verbal communication skills.
• Experience in a professional environment.
• Computer literacy in Enterprise Resource Planning (ERP) systems, Microsoft Outlook, and computerized inventory management software.
• Organizational skills.
• Experience with logistics in an aircraft maintenance or similar facility.
• Demonstrated understanding of aviation regulatory requirements for control of aircraft parts and materials, or ability to quickly gain this as evidenced by experience in a similar industry.
• Knowledge of packaging and shipping requirements for dangerous goods.
• Ability to work unsupervised and follow detailed instructions.
• Attention to detail.
• Proactive.
• Cooperative.
• Team player.
• Self-motivated.
• Professional.

Main Responsibilities

Quality, Safety and Environment

• Ensure storage and distribution of parts and materials under control is conducted in compliance with company policies, procedures, and customer requirements.
• Utilize and operate equipment in accordance with Jet Aviation OH&S and Environment programs and Aviation Safety Management System.
• Provide input into the development and revision of company procedures for continuous improvement as required.
• Actively participate, comply, and promote Jet Aviation OH&S and Environment programs and Aviation Safety Management System.

Stores, Logistics and Commercial Management

• Coordinate incoming and outgoing shipping of all customer-owned components and parts, ensuring supporting documentation is complete, accurate, and in line with customs requirements.
• Ensure spare parts and products are ordered via customer procurement department to meet project deadlines while maintaining appropriate inventory levels within the facility.
• Track parts and products to maintain accurate records for parts and products held in or distributed by the facility using computerized inventory management software.
• Maintain a Goods Received Number (GRN) register for all received parts and materials as per the Maintenance Organisation Exposition (MOE).
• Reconcile materials and parts received through inspection of supporting paperwork for accuracy.
• Ensure deliveries and pick-ups meet company and customer timeframes.
• Receive incoming goods and check for damage and discrepancies between goods and invoices.
• Dispatch parts with supporting documentation compliant with relevant customs requirements.
• Store, track, and manage stock within the customer’s store.
• Maintain accurate records in customer inventory management software for parts and materials held in or distributed by the facility.

Sales and Customer Management

• Assist SCM Supervisor upon request.

Regulatory and Compliance

• Comply with OEM storage requirements, check shelf life of materials, and prepare labels for identification.
• Prepare customs documentation compliant with relevant Civil Aviation and country regulations.
• Ensure control of parts and materials is conducted in compliance with the relevant registered aircraft Civil Aviation regulations.
• Maintain up-to-date knowledge of regulatory requirements.

Key Challenges

• Accurate and timely preparation of documentation to comply with customs requirements.
• Ensuring shipment of parts is on-time and that appropriate stock levels are maintained in the facility.
• Managing the progress of incoming and outgoing parts.
• Ensure all stock is controlled in compliance with company and customer policies and procedures and relevant Aviation Regulations.
• Support and maintain service standards to the customer.
• Track stock levels to ensure customer budgetary control is maintained.
• Provide input into parts ordering for assigned projects to ensure parts are available to meet scheduled delivery times.
• Regular audit of stores documentation to ensure accuracy and integrity of data.
• Provide input into or respond to customer queries and/or complaints.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to use hands to finger, handle, or feel, reach with hands, and talk or hear. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds overhead. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate, with occasional high volume when aircraft arrive or depart. The employee is frequently exposed to vibration and may occasionally encounter fuel fumes. The employee must be willing and able to work in all types of weather conditions. The hangar environment may be extremely hot or cold during certain seasons of the year.