Internship - Customer Service - 6 months
Basel, BS, CH, 4030
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 5,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
Position Summary
Are you passionate about aviation and delivering excellent customer service? Join our Basel Customer Service team at Jet Aviation as an intern and gain hands-on experience in a dynamic aerospace environment. As part of Jet Aviation, you will work alongside experienced professionals, support daily operations, and contribute to projects that shape the customer journey. Preferred start date: January, or at the latest March 2027 for a duration of 6 months in Basel.
Your Role
- Provide professional reception services at our newly established headquarters in Basel, ensuring a professional and welcoming customer experience
- Support the setup and continuous improvement of internal processes and operational procedures in alignment with management
- Coordinate daily operational needs from subtenants and ensure efficient facility support
- Assist Customer Service Management in various operational tasks and ongoing projects
- Contribute to the continuous improvement of service quality and workplace experience
Your Profile
- Currently enrolled in a relevant study program (e.g. Hospitality, Business Administration, Tourism, or a related field)
- Experience in reception, front office, or hospitality roles in a leading hospitality environment.
- Comfortable working in a fast-paced and dynamic environment
- Strong interest in developing and improving processes and procedures
- Quick learner with a proactive mindset and the ability to work independently
- Strong communication and interpersonal skills with a service-oriented mindset
- Fluent in English; knowledge of French and/or German is an asset
What we offer you
- A dynamic, international environment with a shared passion for aviation
- Opportunities to take responsibility and gain hands-on experience
- Access to our on-site gym, making it easy to stay active.
- Attractive employee discounts for preferred airlines, hotels, leisure, fashion, sports, electronics, etc.
- Be part of our internship community and join our Jet events.
If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.