Internship - Business Systems Support - 6 months
Basel, BS, CH, 4030
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
Position Summary
We are looking for a motivated and detail-oriented intern to join our EMEA/APAC FBO One support team in Basel for 2026.
FBO One is our dedicated software platform for Fixed Base Operators (FBOs) in the aviation industry, supporting a wide range of services for private, business, and general aviation aircraft—from flight handling management to invoicing.
This internship offers hands-on experience with the FBO One system across all our EMEA and APAC locations. You will also gain valuable exposure to administrative processes, master data management, and compliance topics.
Your Role
- Provide first-level support for FBO One
- Develop and update training documentation for end users
- Manage support tickets in ServiceNow (SNOW)
- Create user accounts and assign roles within the system
- Participate in projects focused on continuous improvement, standardization, master data management, data cleansing and reporting
- Collaborate with support team members and IT colleagues, proactively suggesting improvements
- Review and update FBO One IT General Controls documentation with guidance from your team
Your Profile
- Currently enrolled in a Bachelor’s program in Business Administration, IT, or a related field
- Strong analytical and organizational skills, with keen attention to detail
- Proficiency in MS Office (Excel, Word, PowerPoint)
- Excellent communication skills in English; proficiency in German or French is an advantage
- Hands-on, problem-solving attitude with the ability to work independently and as part of a team
- C# language know how is a plus
What we offer
- Practical experience in application support within an international environment
- Exposure to user management and compliance processes
- Mentorship and guidance from experienced professionals
- An international collaborative and inclusive work environment
If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.