Aircraft Maintenance Supervisor

Location: 

SA, Riyadh

Flexible Work Arrangement:  Onsite
Job Category:  Aircraft Maintenance Repair & Overhaul (MRO)
Career Level:  Professional
Requisition Id:  3070

Position Summary

The Supervisor Aircraft Maintenance is accountable for the day-to-day management of the maintenance projects as directed by the Director MRO Operations.

Main Responsibilities

Quality, Safety and Environment

  • Perform Certifying Aircraft Engineer/Project Coordinator duties.
  • Ensure all work carried out is conducted in compliance with Aviation Regulations and company policies and procedures.
  • Provide input to responses to audit findings of internal and external audits and act as directed on remedial and corrective actions against audit findings and corrective action requests.
  • Provide input into the development and revisions of company procedures for continuous improvement as required
  • Actively participate, comply, and promote Jet Aviation OH&S and Environment programs and Aviation Safety Management System.

 

People Leadership

  • Daily performance management of LAMEs and Technicians providing clear directions, feedback, guidance and support for the work allocated to them.
  • Management of allocated manpower and resources to ensure timely completion of work within budgetary, customer and company expectations.
  • Provide the necessary technical training and mentoring. 
  • Develop an effective culture and value-based philosophy within the organization which places the importance on the customer
  • Deputies for Maintenance Post Holder in his absence.

 

Commercial Management

  • Daily management and control of priorities within the MRO based on customer, regulatory and commercial requirements.
  • Weekly review of workload to proactively support planning for future/upcoming work scheduling to ensure resources are available for timely completion of projects.
  • Ensure spare parts are ordered at correct timeframe to meet project deadlines whilst maintaining appropriate inventory levels.
  • Review work packs for assigned projects and ensure they are complete and reflect customer requirements.
  • Provide details of closed projects to finance for invoicing upon completion of the project.
  • Ensure effective communication between all stakeholders.

Main Responsibilities Cont.

Sales and Customer Management

  • Accountable for feedback to the customer on work progress.
  • Compile and provide quotes to the customer in a timely manner.
  • Provide input into responses to customer queries and complaints

 

Key Challenges

  • Ensure smooth workflow on projects with minimal disruptions by effective allocation of manpower and resources.
  • Work pack entries are completed in compliance with regulatory and customer requirements.
  • Ensure work performed is carried out in compliance with company policies and procedures, OEM procedures and Civil Aviation Regulations.
  • Track progress of work to ensure budgetary control is maintained. 
  • Provide directions to the reporting staff to assist them to meet delivery schedules.
  • Implement remedial action to correct rework situations.
  • Provide input into parts ordering for assigned projects to ensure parts are available to meet scheduled delivery times.
  • Regular audit of project documentation to ensure accuracy and integrity of data.
  • Provide input into or respond to customer queries and/or complaints.

Minimum Requirements

  • GACA license with BBJ type rating
  • Experience working in an MRO at Supervisory level for minimum 10 years
  • Arabic speaking 
  • Effective communication including excellent written and verbal skills
  • Strategic Thinking
  • Customer Focused
  • Networking skills at internal company level
  • Results Focused
  • Proactive
  • Self-motivated
  • Team Player
  • Knowledge of Aircraft Maintenance
  • People Leadership Skills in an operational environment
  • Relationship Management with the influence to achieve results from employees
  • Demonstrated understanding of aviation regulatory requirements
  • Project management skills
  • Experience in a customer focused work environment with multiple priorities and project deadlines