Aircraft Maintenance Supervisor
SA, Riyadh
Position Summary
The Supervisor Aircraft Maintenance is accountable for the day-to-day management of the maintenance projects as directed by the Director MRO Operations.
Main Responsibilities
Quality, Safety and Environment
- Perform Certifying Aircraft Engineer/Project Coordinator duties.
- Ensure all work carried out is conducted in compliance with Aviation Regulations and company policies and procedures.
- Provide input to responses to audit findings of internal and external audits and act as directed on remedial and corrective actions against audit findings and corrective action requests.
- Provide input into the development and revisions of company procedures for continuous improvement as required
- Actively participate, comply, and promote Jet Aviation OH&S and Environment programs and Aviation Safety Management System.
People Leadership
- Daily performance management of LAMEs and Technicians providing clear directions, feedback, guidance and support for the work allocated to them.
- Management of allocated manpower and resources to ensure timely completion of work within budgetary, customer and company expectations.
- Provide the necessary technical training and mentoring.
- Develop an effective culture and value-based philosophy within the organization which places the importance on the customer
- Deputies for Maintenance Post Holder in his absence.
Commercial Management
- Daily management and control of priorities within the MRO based on customer, regulatory and commercial requirements.
- Weekly review of workload to proactively support planning for future/upcoming work scheduling to ensure resources are available for timely completion of projects.
- Ensure spare parts are ordered at correct timeframe to meet project deadlines whilst maintaining appropriate inventory levels.
- Review work packs for assigned projects and ensure they are complete and reflect customer requirements.
- Provide details of closed projects to finance for invoicing upon completion of the project.
- Ensure effective communication between all stakeholders.
Main Responsibilities Cont.
Sales and Customer Management
- Accountable for feedback to the customer on work progress.
- Compile and provide quotes to the customer in a timely manner.
- Provide input into responses to customer queries and complaints
Key Challenges
- Ensure smooth workflow on projects with minimal disruptions by effective allocation of manpower and resources.
- Work pack entries are completed in compliance with regulatory and customer requirements.
- Ensure work performed is carried out in compliance with company policies and procedures, OEM procedures and Civil Aviation Regulations.
- Track progress of work to ensure budgetary control is maintained.
- Provide directions to the reporting staff to assist them to meet delivery schedules.
- Implement remedial action to correct rework situations.
- Provide input into parts ordering for assigned projects to ensure parts are available to meet scheduled delivery times.
- Regular audit of project documentation to ensure accuracy and integrity of data.
- Provide input into or respond to customer queries and/or complaints.
Minimum Requirements
- GACA license with BBJ type rating
- Experience working in an MRO at Supervisory level for minimum 10 years
- Arabic speaking
- Effective communication including excellent written and verbal skills
- Strategic Thinking
- Customer Focused
- Networking skills at internal company level
- Results Focused
- Proactive
- Self-motivated
- Team Player
- Knowledge of Aircraft Maintenance
- People Leadership Skills in an operational environment
- Relationship Management with the influence to achieve results from employees
- Demonstrated understanding of aviation regulatory requirements
- Project management skills
- Experience in a customer focused work environment with multiple priorities and project deadlines